Choose the level of monthly support that fits your household. All memberships include access to Family Flow services, with more hours providing greater flexibility throughout the month.
6 Hours
A simple starting point for ongoing support.
• 6 service hours each month
• Up to 2 scheduled visits
• Use your hours across any Family Flow service-
* Light Housekeeping
*Laundry Wash & Fold
*Household Organization
*Pet Care
• Ideal for households with a few recurring needs
Services are scheduled separately.
12 Hours
More hours. More flexibility. More support throughout the month.
•12 service hours each month
•Up to 3 scheduled visits
•Use your hours across any Family Flow service-
* Light Housekeeping
*Laundry Wash & Fold
*Household Organization
*Pet Care
• Greater flexibility to schedule different services throughout the month
Services are scheduled separately.
18 Hours
Our highest level of ongoing household support.
• 18 service hours each month
• Up to 4 scheduled visits
• Use your hours across any Family Flow service-
* Light Housekeeping
*Laundry Wash & Fold
*Household Organization
*Pet Care
• More flexibility to schedule support throughout the month
• Designed for households with more ongoing needs
Services are scheduled separately.
Membership Terms
By purchasing a Family Flow Monthly Membership, you agree to the following terms.
Monthly Membership
Your membership provides a set number of service hours each month: 6, 12 or 18 hours.
Membership hours may be used across available Family Flow services, including Light Housekeeping, Laundry Wash & Fold, Household Organization, and Pet Care.
Services are scheduled separately based on availability. Membership hours do not guarantee a specific appointment date or time.
Recurring Billing
Your membership is billed automatically each month through Stripe using the payment method provided at checkout.
Your subscription will continue to renew each month until cancelled.
Cancellation
You may cancel your membership at any time.
To avoid being charged for the next billing period, cancellation must be submitted at least 7 days before your next scheduled billing date.
If you cancel less than 7 days before your billing date, the upcoming monthly payment may still be processed, and your membership will remain active through that paid billing period.
Membership Hours
Membership hours are intended for use during the monthly billing period in which they are purchased.
Unused hours do not roll over into the following month unless Family Flow has specifically agreed to a rollover arrangement in writing.
Membership hours have no cash value and cannot be exchanged for a refund.
Scheduling
Membership hours must be scheduled in advance and are subject to Family Flow availability.
If you need to reschedule an appointment, please provide at least 24 hours’ notice.
Appointments cancelled or missed with less than 24 hours’ notice may be charged against the member’s available service hours.
Changes to Membership
You may change your membership level by contacting Family Flow. Changes will take effect according to the applicable Stripe billing cycle and availability.
Refunds
Membership payments are generally non-refundable once a billing period has begun.
If Family Flow is unable to provide a scheduled service, we will work with you to reschedule the service or determine an appropriate resolution.
Agreement
By purchasing a Family Flow Monthly Membership, you acknowledge that you have read and agree to these membership terms and cancellation policies.